![]() ![]() Some cases, like chargebacks, will take longer due to the nature of the issue. Issues related to your account or a transaction can typically be resolved quickly so long as you take the necessary steps outlined in the case. To access your Resolution Center, simply click the link below:Īfter you sign in, the Resolution Center will display any active and closed cases you may have.Īn active case will include the steps needed for you to resolve it, and give you a way to provide any documents or details that may be required. Resolve your case through the Resolution Center If you are experiencing issues with payments processed before you signed up for PayPal, please contact Joist directly for assistance. Please note: Our dedicated support team at PayPal can only assist with PayPal related issues. If you call or email after hours, they will respond to your message next business day. If you need further assistance, we have two ways for you to contact PayPal directly. In most cases, following the steps in the Resolution Center (more details listed below) is the fastest and easiest way to resolve a payment issue. From here, you can take whatever steps may be needed to resolve your case. ![]() You can find the same information in the Resolution Center of your PayPal business account. ![]() If there is an issue with your payment or your PayPal account, you'll get an email from PayPal explaining : ![]()
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